Privacy policy

Who handles your enquiry

Private enquiries are sent to the inbox designated for the AGENCE Albania service. The published contact point for privacy questions and requests is info@agencemonaco.com.

How the enquiry form works

When you submit an enquiry, the details you entered are transmitted over an encrypted connection through the website infrastructure and a specialist email-delivery provider to the private enquiry inbox. They are not added to a separate website enquiry database.

The submitted details may be used to reply, understand your purchase brief, arrange introductions and, where requested, coordinate with relevant project representatives or appropriately authorised professionals. The delivery provider and receiving email provider process the message only as needed to transmit and host that correspondence.

Technical website data

Like most hosted websites, the publishing and infrastructure providers may process limited request information such as IP address, browser type, device information, requested URL, timestamp and security logs. This is used to deliver and protect the site, diagnose faults and prevent abuse.

Cookies and analytics

This release does not include account cookies, advertising cookies, marketing pixels or a website analytics tag. Essential infrastructure may still use short-lived technical mechanisms required for security and delivery.

Editorial media and external services

Some editorial photographs are delivered by Unsplash or Pexels. Loading those files can disclose standard request data, including your IP address and browser information, to the relevant media provider. Following any external link takes you to a third-party website governed by its own privacy policy.

Retention, sharing and security

Submitted requests, emails and related correspondence are retained no longer than necessary to answer an enquiry, provide requested introductions, meet legal obligations or resolve a dispute. Details may be shared only where needed to respond to your request, comply with law, protect legitimate rights or operate the relevant communication and hosting services.

No internet or email transmission can be guaranteed completely secure. Please do not send passports, bank details or other highly sensitive documents through the initial enquiry.

Your choices and rights

Depending on applicable law, you may ask for access, correction, deletion, restriction, portability or objection in relation to your personal data, and may complain to a competent supervisory authority. To make a request, email info@agencemonaco.com. Identity verification may be required before a request is completed.

Updates

This policy may be updated when the website, enquiry process or legal requirements change. The date above identifies the current version. The legal notice identifies the published operator contact details.